Welcome to TisBest! This page provides information and resources to charities that received a distribution from TisBest Philanthropy.
Why did TisBest send us a donation?
TisBest issued a donation check because one or more people directed funds on their TisBest Charity Gift Card to your organization.
What is a TisBest Charity Gift Card?
TisBest Charity Gift Cards are gifts sold and managed by TisBest, a 501(c)(3) nonprofit. The cards are donations to charity that anyone can purchase and give to someone else as a gift. People who receive a TisBest Charity Gift Card get to choose which charities will receive the funds. Learn more about TisBest on our About Charity Gift Cards page.
TisBest mailed us a letter about a donation. How do I access it?
View our step by step guide with visuals to claim your Charity Dashboard and access your donation. Then you’ll be able to download and print a PDF of your donation check, or have our nonprofit’s check issuing service print and mail your check. The next time there’s a new digital donation check available, the “Digital Check Recipient” listed on your Charity Dashboard will receive a notification email with a direct link to the check.
Who is this donation check from?
A “Download List of Supporters” link is available on your Charity Dashboard for 180 days after the donation check was issued. Open your Charity Dashboard via the link at the top of your account page. On your Charity Dashboard the blue “Download List of Supporters” link is in the Digital Checks section. The Supporters List .csv you download includes either the names and emails of the TisBest Charity Gift Card recipients who allocated funds to your organization, or anonymous entries (depending on each cardholder’s personal preference).
Why does the check amount not match the List of Supporters this time?
That means this check is a reissue for one or more checks that expired uncashed. When there’s more than one check to reissue we consolidate the amount into one new check. Our nonprofit covers all costs for initial check distributions, but for reissue $25 is deducted (per expired check) to cover processing costs. The List of Supporters has all the original dates, amounts, and supporter info.
Will we be getting more checks from TisBest?
If Charity Gift Card recipients choose to direct more money to your organization in the future, you will receive another check.
When are donations sent to selected charities?
Our nonprofit issues digital donation checks to charities quarterly. Grouping the donations this way helps us manage costs so we can send 100% of the donations to selected charities and keep our process sustainable.
How do I find our charity profile page on TisBest?
You can find and select charities from over 1.8 million nonprofit options across the U.S. by using our Search Tool. Find your charity by typing in the name or EIN in the search field located at the top of our list of charities.
Can we add content to our TisBest profile page?
If you were mailed a letter with instructions to access your TisBest donation check, you can follow those instructions to claim your Charity Dashboard. Once you’ve claimed your Charity Dashboard, you’ll find a link to it at the top of your account page. On your Charity Dashboard you can update your charity’s profile page with a photo, logo, and short description.
How do we update our charity’s address?
We source charity name and address records directly from the IRS tax-exempt organization state file. If the address displayed on your charity’s TisBest profile page is inaccurate, we recommend updating your address with the IRS using form 8822-B. When the IRS updates their records, the changes will be reflected on our website shortly thereafter.
However, if you need to update your charity’s mailing address (which we keep on file internally, separate from the display address), please send us the request from an email address associated with your charity website.
Where can we send a receipt for this donation?
Please know that donation receipts have already been issued to all the financial donors. TisBest (which is a 501(c)(3) nonprofit) issues donation receipts to purchasers when they buy the TisBest Charity Gift Cards. After gift recipients use the cards to choose charities, TisBest (which is also a nonprofit) sends donations to those respective charities.
The donation you received is from TisBest Philanthropy, a Washington state nonprofit, EIN 20-8630809. If you need to send a donation receipt you may email it to donationreceipts@tisbest.org. Please opt us out of all mailing lists.
If I still have questions, who can I contact?
You can reach out to us at charities@tisbest.org for help with any further questions. Please use your official charity email address and include your EIN in the message.